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Member Services Specialist

Here we “grow” again!

We are a dynamic team in search of a professional, skilled problem solver to join our team as a Member Services Specialist. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each situation. The successful candidate for this role will have a strong command of the company’s member service policies and be well-trained in product knowledge that can be critical for offering efficient and accurate assistance to our customers.

Qualification Questions

You have requested that Indeed ask candidates the following questions:

  • How many years of Customer Service experience do you have?
  • How many years of Health / Life Insurance experience do you have?
  • What is the highest level of education you have completed?
  • Are you willing to undergo a background check, in accordance with local law/regulations?
  • Do you read / write / speak English?
  • Do you read / write / speak Spanish?
  • Do you have a Texas Life and Health Insurance License?

Responsibilities:

  • Answer incoming customer calls regarding insurance related billing issues, product questions, claims questions and general customer concerns
  • Responsible for maintaining a high level of professionalism with customers and working to establish a positive rapport with every customer contact
  • Update and maintain customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
  • Impact the company’s bottom line by problem-solving and retaining customers
  • Maintain excellent time management skills and an exceptional work ethic
  • Health insurance, or medical office billing and coding experience preferred
  • HIPAA compliance knowledge
  • Proficient computer skills including Microsoft Office

 

Experience/Skills:

  • Current Texas Life and Health License is a plus
  • English (fluent speaking and writing)
  • Bilingual (Spanish speaking and writing) is a plus
  • Previous customer service experience in the insurance industry preferred (1+ years)

Job Type: Full-Time

Salary: $15.00/hour + benefits

Apply Now

Pet Insurance Specialist

We are seeking highly motivated sales people to join our growing team!

Exciting opportunity to provide amazing products and services to people (and pets!) in need! This is an untapped market and we are providing exclusive products direct to the consumer! Turn your passion for your pet into a successful career!

Responsibilities:

  • Make daily outbound dials to pet owners just like you!
  • Take daily inbound calls from pet owners just like you!
  • Engage pet owners on the benefits of obtaining pet insurance for their dog or cat.
  • Provide product information by phone or email to help pet owner make the right decision for their pet family.
  • Have a passion for dogs, cats or both and communicate that passion to your prospects.

Make an impact into the lives of other pet owners looking to protect their four-legged loved ones with the BEST products and services in the business!! Come join our team!

Job Type: Full-Time

Pay: $12.00 – $15.00/ hour + bonuses

Apply Now

Health Insurance Sales

WE ARE LOOKING FOR YOU!!

  1. Are you licensed to sell health and life insurance in Texas?
  2. Are you self-motivated and love working with a team?
  3. Do you like to feel appreciated?
  4. Are you ready to find your career?
  5. Are you ready for a change for the better?

If you answered yes, then we are looking for you! 

We are offering an exciting opportunity for enthusiastic and experienced insurance agents to join our team! As part of our growing team, you will positively drive sales growth by providing a peace of mind to prospects who need our products! The right attitude is a MUST! We are looking for a team player with a strong work ethic, positive attitude and strong organizational skills to join our dynamic and fun team!

*ALL LEADS PROVIDED*

*GENEROUS COMPENSATION PLAN & PAID HEALTH BENEFITS*

Responsibilities:

  • Be a presenter: present and sell insurance products and services to new customers
  • Be a hunter: prospect and contact potential customers
  • Be goal orientated: meet and exceed set sales goals
  • Be a closer: someone who knows the value of “no”
  • Be a follow-up master: set follow-up appointments to keep customers in your pipeline

​Qualifications:

  • Previous experience in sales, customer service, or other related fields (2 years min)
  • Familiarity with CRM / Dialer platforms like Inside Sales a plus
  • Ability to build rapport with clients, this should be natural
  • Strong negotiation skills, we will train and coach for your success
  • Deadline and detail-oriented
  • Strong positive attitude
  • Proven track record of sales success

Apply Now