We have evolved over the years, becoming one of the most prominent health insurance providers sought after by customers and agents. Our approach is simple. We continue to make waves with our experience in building insurance products that consumers and agents can count on. We have been trusted by those we do business with, due to in part by the way we treat each member as an important individual, and the support we provide our agents. Operating an ethical business has also helped in gaining trust from our customers and agents which keeps us moving ahead of our competitors.
Be the Health Insurance Provider Everyone Trusts
1. MEMBER EXPERIENCE
The growth and success of American Online Benefits Group is driven by meeting the expectations of both customers and members by providing a positive experience. Great service is key to developing loyalty and trusting relationships with those we serve. We provide:
- Superior Service
- Effective Communication
- Customer Advocacy
2. AGENT SUPPORT
Agent support is required to confirm those who are representing our products are knowledgeable and honest. We affirm to provide our agents with the necessary training materials for their protection and are readily available to support their needs. We offer:
- Sales Training
- Responsive Communication
- Product Knowledge Training
3. ETHICAL STANDARDS
Our morals guide us in operating an ethical and trustworthy business with our customers, agents, and brokers. We follow all rules, regulations, and laws set forth by the Texas Department of Insurance, as this promotes our value as a company. We practice:
- Dependability & Responsibility
- Honesty & Integrity
- Lawful Practices & Transparency